Shipping and Delivery Policy

Saachee Cabs and Services Private Limited

Effective Date: 05/12/2023

Thank you for choosing Saachee Cabs and Services Private Limited. This Shipping and Delivery Policy outlines our commitment to providing a seamless and reliable transportation service to our valued customers. Please read this policy carefully to understand our shipping and delivery processes.

1. Service Availability: Saachee Cabs and Services operates within specified regions, and service availability may vary. To check if our services are available in your area, please visit our website or contact our customer support.

2. Booking and Confirmation: Customers can book our services through our mobile application, website, or by contacting our customer support. Once a booking is made, you will receive a confirmation with details of your reservation. Please review the confirmation to ensure accuracy.

3. Delivery Timeframes: Our goal is to provide timely and efficient transportation services. The estimated delivery time will be provided during the booking process and will depend on factors such as distance, traffic conditions, and other external factors. While we strive to meet these timeframes, please note that they are indicative and may be subject to change.

4. Cancellation and Refunds: Customers can cancel a booking based on our cancellation policy, which is available on our website and mobile application. Refunds, if applicable, will be processed according to our refund policy.

5. Delays and Force Majeure: Saachee Cabs and Services is not liable for delays caused by unforeseen circumstances such as traffic congestion, road closures, adverse weather conditions, or any other force majeure events. We will make reasonable efforts to inform customers of any potential delays.

6. Customer Responsibilities: Customers are responsible for providing accurate and complete information during the booking process. It is essential to be ready at the specified location at the agreed-upon time. Failure to do so may result in additional charges or service cancellations.

7. Communication: We will keep customers informed about the status of their booking through notifications and updates. Customers can also contact our customer support for assistance or information.

8. Feedback and Complaints: We value customer feedback and encourage you to share your experience with us. If you encounter any issues with our service, please contact our customer support, and we will strive to address your concerns promptly.

9. Contact Information: For any inquiries or assistance related to shipping and delivery, please contact our customer support at [email protected].

Saachee Cabs and Services Private Limited reserves the right to update or modify this Shipping and Delivery Policy at any time. Customers are encouraged to review this policy periodically for any changes.

Thank you for choosing Saachee Cabs and Services. We appreciate your trust in our transportation services.